The present regulation aims to determine the overall operating methods of P.Ause website, by defining the rights and obligations of the parties concerned.
The regulation of the website shall govern the relationships between P.Ause’s client, natural and individual person, hereinafter referred as Client, and the entity which provides the services, P.Ause. The use of P.Ause services entails the acceptance and compliance with the present regulation by the Client.
All messages sent to the Client are intended, only and exclusively, to the Client and cannot be copied, reproduced, disclosed or be used by other individuals or entities.
The Client acknowledges that all his/her accesses and movements within P.Ause website are registered and that can be used for legal purposes.
P.Ause may, further, modify or restrain, total or partially, the access to the website at any moment.
All prices disclosed in our website include VAT. In case there is a special offer or promotion, it will be identified as such.
The payment for the stay shall me made through credit card/Visa/Bank transfer/Cash.
Our prices may change, at any time, without previous notice.
After you leave the apartment, it will be fully checked and in case of any anomaly a tax, equal to the value of the damage, will be charged to you.
- Prepayment, cancelation and non-attendance
When making your reservation with P.Ause, you agree with our prepayment, cancelation and non-attendance conditions.
Before making your reservation, check all the characteristics of the apartment. As you make your reservation, it might be asked to make a reservation prepayment with credit card/Visa.
Cancellations of reservations should be done within seven days before checking-in. If you cancel within this period, the amount of the prepayment shall be returned. In case you cancel on a later date or do not attend, the prepayment amount for the stay will not be refunded. this conditions may not apply to special offers or non-refundable campaigns.
We advise our customers to inform us in the event of a late check-in arrivals or delays to avoid cancellation due to non-attendance.
We inform you that in case of late payment, inadequate balance, incorrect bank or credit card data, we can not be accountable for these issues when making your reservation.
- Other information
During your stay cleaning will be done once each two days.
Check-in hours from 2pm-8pm. Check-out untill 12pm. Fees may apply if you don´t respect the check-in/check-out hours.
Animals are not allowed in our apartments.
Any complaints must be done in writing and during the Client’s stay.
To ensure the reservation, the Client must provide an accurate e-mail address, personal and payment method. We ca not be accountable for any mistakes that might exist.
We will legally use your data to confirm your reservation, inform you about promotions or offers and to ask your opinions on our accommodations and services rendered during your visit/stay.
According to the legislation in force, all information are protected and no copies, duplications or reproductions of texts, images, design or contents created and developed by P.Ause are allowed without previous consent of P.Ause. In case it happens, P.Ause reserves the right to initiate criminal proceedings.